Floods in Tāmaki Makaurau

Our love is with whānau in Auckland experiencing the loss, fear, and uncertainty brought in by the floods over the past and coming days.

Below is a list of places to find help, and to offer help for those in Tāmaki Makaurau:

Where to find help for urgent needs like a safe place to stay: 

  • For those who need to evacuate and cannot stay with friends or family, head to one of the Civil Defence Centres.
  • If you need urgent help to find a safe place to stay, call 0800 22 22 00.
  • For welfare assistance, you may be eligible for a Civil Defence Payment or other support. Phone the Ministry of Social Development on 0800 400 100.

Where to find support for your mental health:

Where to find accessibility support:

  • Accessable are available for urgent repairs needed for disability equipment. You can call them on a 24/7 phone line at 0508 001 002. They’re also available to assist if you’ve evacuated and need equipment where you are now.
  • Deaf and disabled whānau can contact Whakarongorau Aotearoa (New Zealand Telehealth Services) for support by texting 8988 or calling 0800 111 123.
  • People First NZ have prepared this Easy Read information about the flooding in Auckland.
  • Information in NZSL – including what to do during and after a flood – is available here.

Where to find support for migrant whānau:

Where to find food, clothes, bedding and cleaning supplies:

Where to volunteer your time to support clean ups and people in need:

Where to find some helpful information:


Wharekawa Marae is still Closed for renovations October 2022


Wharekawa Marae Reservation Trust AGM 2022


Panui to all descendants of Ngāti Hura

Tēnā tātou katoa e ngā uri o Ngāti Hura I roto ano I ngā ahuatanga o te wā.
E rere arorangi atu ana ngā whakamanawa ki a koutou kei ngā wharua o te wā kāinga
Mei kore koutou ka kore rawa ēnei mahi tuku, e haumāuiui
Ko te mea nui ko te tautāwhi I te ahi kā, kia whita, kia ngiha kia ora
To all descendants of Ngāti Hura
A special hui has been called to discuss the options for internment of Kōiwi exhumed on Mokoia Pā as part of the AMETI (Auckland Manukau Eastern Transport Initiative) a transport project undertaken by Auckland Transport in Eastern and Southern Auckland.
This Kaupapa is important and is not for the decision of one person. It needs to be discussed so the descendants of Ngāti Hura can take the time to come together, reconnect and care for our tupuna.
Venue:​Hui to be held at Kaiaua Community Hall / Bowling Club Lipscombe Road Kaiaua
Date: ​Saturday 17th September 2022. Time: 10.00am
Mihimihi – Karakia
2.​History of Mokoia Mauinaina and its significance to Ngāti Hura.
3.​Overview of AMETI project and finding of Kōiwi
6.​Current status of Kōiwi and options for internment.
7.​General Discussion / Questions
9.​Where to from here
10.​Karakia Whakamutunga
Due to the lack of Wi-Fi connection and the sensitivity of the discussion at the venue this hui will NOT be Live streamed.
Therefore, I would ask that you or someone from your whānau attend this hui.
I also ask that only Ngāti Hura descendants be present at this hui, so as not to cloud the Kaupapa.
Meantime should you have any questions contact Frank Rawiri (Ngāti Hura – Ngāti Paoa me Ngati Pakau, Ngati Toro – Ngāpuhi) by email on

September Intake – Wharekawa Marae Vision Mātauranga Iwi Research Training Programme – Enrolment 2022-23


Wharekawa Marae Reservation Trust Information Hui

Wharekawa Marae Reservation Trust Information Hui.

Wharekawa Marae Beneficiaries are invited to attend an

Information Hui – Charter Review Process

on: Sunday 14 August 2022 10.00am-12.00pm

at: Ecoquest, 1204 East Coast Road, Whakatīwai 2473

email: to receive the agenda and information pack
(A zoom link will be included in the information pack to join online).

If you are feeling unwell, please stay home, (masks and sanitiser will be provided)


Wharekawa Marae Tree Planting Kaupapa 2022


Wharekawa Marae Komiti ZOOM Hui MARCH 2022


Wharekawa Marae Survey – February 2022


EcoQuest Education Foundation Te Rarangahau Taiao – Wānanga Pekapeka 5th – 6th March 2022


Wharekawa Marae Led Kaiaua Community COVID Response Survey


WM Komiti Panui September 2021

WM Komiti Panui September 2021


COVID Vaccination Shuttle Service: Kaiaua


AGM Notice Wharekawa Marae JULY 2021


Wharekawa Marae Planting Days – Waharau Regional Park July 2021


These planting days will help our whanau on the ground reach their planting target and potentially become an annual event for our marae! There is a financial incentive that comes back to the marae if the target of 12,500 plants are planted by the end of July. This will help cover some of the operation costs during the 12-month closure of our marae.

Awhi mai, awhi atu e te iwi e…


Wharekawa Marae 12 Month CLOSURE – July 2021


Whakatiwai & Waharau Planting Days


AGM Notice Wharekawa Marae 2021


Te Roopu Whai Putea o Wharekawa Marae


Te Matawaka au moana o Tīkapakapa Tīkapa Coast2Coast Date: Saturday 26th June 2021



Te Muri Aroha Wharekawa Marae June 2021 – Quarterly Update

Panui Doc for June 2021 FINAL


Warren Rawiri-Walsh – Te Muri Aroha Team

Warren Rawiri-Walsh – Te Muri Aroha Team


Wharekawa Marae Communications Lead – Expression of Interest


Kaiwhakahaere – Expression of Interest (EOI)


Kairaranga – Expression of Interest (EOI)


Te Muri Aroha – December 2020 Panui

Te Muri Aroha – December 2020 PanuiTe Muri Aroha – December 2020 Panui


Te Muri Aroha – November 2020 Monthly Newsletter

Te Muri Aroha – Wharekawa Marae Newsletter – Nov 2020Te Muri Aroha – Wharekawa Marae Newsletter – Nov 2020


Te Muri Aroha – November 2020 Panui


Te Muri Aroha – October 2020 Monthly Newsletter

Click to enlarge

Te Muri Aroha – Wharekawa Marae – Newsletter October 2020


Click on the poster to open update.



Click on the panui for more in-depth information


Te Muri Aroha – October 2020 Panui


Te Muri Aroha – September 2020 Monthly Newsletter

Te Muri Aroha – September 2020 Monthly update

Click on the link above to see in full screen.
Click on the link above to see in full screen.
Friday 11th September 5 pm – Sunday 13th September 2 pm
Friday 11th September 5 pm – Sunday 13th September 2020


COVID 19 information

Your AT HOP card can help make COVID-19 contact tracing faster

Kia ora,

The Government has announced that Auckland will remain at Alert Level 3 for now. Until the next announcement, here are some things you can do to help us all keep safe while using public transport:

Update your AT HOP card contact details

Your AT HOP card makes contact tracing easier. And having an up-to-date contact phone number will make contact tracing faster. Go to and log in to update your details. Don’t worry if you’ve forgotten your password, it’s easy to have it reset.

Register your AT HOP card 

Around 83% of passengers have already registered their AT HOP card – have you? If you’re not sure whether yours or a family member’s card is registered, click here or call our Customer Services Centre on (09) 366 6400.

Even if your card is already registered, it’s a good idea to check if your contact details are up to date.

Wearing a face covering

To help keep us safe, the Ministry of Health recommends you wear a face covering while on public transport. From Monday 31 August, this will become mandatory. We’ll provide more information about what this will mean for you before then.

Make your own face covering

Find out how to make a face covering with just a handkerchief or t-shirt and two hair ties.

Thanks for your understanding and support. We look forward to seeing you on board again soon.

For the latest information about COVID-19, visit the Government’s website


Wharekawa Marae Led Response

As whānau needs arise Wharekawa marae have been proactive in working collaboratively with its strategic partners and in particular DOC and Watercare services Auckland to provide firewood to whanau both at Wharekawa marae and Mangatangi marae. A huge thankyou to those whānau members who volunteered to chop and split the logs provided by Watercare.

Also we acknowledge the swift response from partners.

Tāmaki Makaurau Services

New online series:  #HinengaroMīharo – the amazing brain

You may have seen on our TSI Facebook page our promotion of this new online series being hosted by SKIP. Our Tamariki Wellbeing team has been supporting the development of this and we are sharing it with our communities that support whānau and with pēpe at home in their bubbles.

We encourage you to share this series with whānau (and those that support whānau), they will love Whaea Deb and the way she brings together neuroscience, the parts of the amazing brain and Matauranga Māori with practical tips to support whānau to be confident brain builders.

The series runs twice a week during May and there is a session today LIVE at 4pm over on SKIP’s Facebook page. We are encouraging whānau to tune it on live on Facebook to share pātai and whakaaro.

We’ll post the video links up on our Facebook page after each live session so whānau can “catch up.”

Tāmaki Makaurau Services

Sport Waitakere


During this time of uncertainty, we are sure of one thing.
We remain committed to keeping West Aucklanders healthy, connected and active

Whanau Activities

A support guide for parents raising babies and toddlers through the Coronavirus crisis

A support guide for parents raising babies and toddlers through the Coronavirus crisis

Whanau Activities

Lockdown diary!

Lockdown diary!

This diary is a printable tool which offers daily activities for children and is a way for families to keep a positive record of their experiences during the month-long (or so) Lockdown.

Download the PDF document here
Download the PPTX (PowerPoint) document here
Visit the website here:
Read the article from here
Hauraki Services

Te Korowai Hauora o Hauraki

Te Korowai Hauora o Hauraki immediately activated their COVID19 response plan before Alert level 4 was announced and have been supporting whanau with the delivery of hygiene and whanau ora packages alongwith providing a mobile flu vaccination clinic at both Wharekawa Marae and Kerepehi Marae.

Drive Through Flu Vaccine clinic @ Wharakawa Marae
On Friday 27th March Te Korowai Hauora o Hauraki offered drive through flu vacinne clinics in the Marae carpark.  this event happened as a repsonse to community need.\

Whanau Ora Care Packages and Hygiene Packs
In the first week of lockdown Te Korowai Hauora o Hauraki  offered whanau in Kaiaua and the surrounds a Whanau Ora care package – these consisted of cleaning and sanitary products plus breakfast foods for a whanau for a week.
Since then whanau have also received a Whanau Ora Hygiene Pack which has in it either a 5 litre of hand sanitiser or spray in wipe, hand wash and detergent, plus, tissues, toilet paper, scourers, wipes gloves and soap.  These hygiene packs have been made up and delivered by staff from Te Korowai Hauora o Hauraki, the goods have been provided by Te Pou Matakana (Whanau Ora Commissioning Agency)
COVID 19 information

Ngā rongo kōrero

Ngā rongo kōrero


Iwi radio stations are hoping for a re-think of the media landscape in the post COVID-19 world

Dr Rawiri Taonui | Covid-19 Update for Māori 15 April 2020–15-April-2020

Story on a partnership between Ngāti Wai and a Auckland food distributor to get food to their whānau


Wharekawa Marae led COVID 19 Response

Wharekawa Marae led COVID 19 Response:

The Wharekawa Marae Trust along with the Wharekawa Marae Komiti have activated a marae led COVID19 response which was quickly initiated before Alert level 4 directed by central government at midnight 26th March 2020.

Wharekawa marae were very clear from the outset that our whanau living along the coast of Wharekawa being rurally isolated and in particular our most vulnerable whanau needed immediate response, and that to make that happen we needed to act swiftly and work with agency and our Māori service providers within the Hauraki rohe to share the mahi.

The marae also identified the need to connect with Makomako marae to ensure a co-ordinated approach amongst our whanau whanui o Ngāti Paoa me Ngāti Whanaunga.

Whanau leads were identified living along the coast that enhanced the strategy of a co-ordinated approach and the sharing of mahi to avoid any burn out, ensuring health and well being was at the forefront for all.

Wharekawa Marae would like to take this opportunity to acknowledge the collaborative efforts across Hauraki and in particular with the Hauraki District Council, Thames Coromandel District Council, Hauraki Māori Trust Board, Te Korowai Hauora o Hauraki and Civil Defence.

Gratitude and acknowledgement goes out to our whanau leads and whanau kaimahi who made themselves available during this COVID19 Alert Level  4 lockdown to support the needs of our whanau along the coast from Ngātea to Waimango. Fresh Fruit and vegetables, food parcels, hygiene packs, care packs and drinking bottled water were made available for our whanau over the last 4 week period. A whanau member said “Its times like this when help is so much appreciated it makes me feel at ease” and  “We are all so grateful for your support and aroha”

Ngā mihi nui ki a koutou katoa.

The marae facilitated with Te Korowai Hauora a Hauraki Mobile Flu vaccinations clinic that was made available 27th March 2020 in the carpark of Wharekawa Marae that had 47 whanau members attend and receive flu vaccinations. We would like to thank on behalf of the whanau Te Korowai Hauora o Hauraki for this much needed service.

Whanau have taken this opportunity to forage, prepare and cook kai.

Tāmaki Makaurau Services

Paerangi website – launching soon

Paerangi website

Hauraki Services



The Pare Hauraki Covid-19 Information Hub is a place for Hauraki Iwi, whānau and marae to stay connected and to access the resources and support services they need in the Alert Level 4 event. It’s also a portal where you can connect with your Iwi or marae. The hub is tailored to Covid-19 related updates for Hauraki Iwi, whānau and marae and contains information and resources that are Māori and indigenous peoples focused. We will go live on the hub while we continue to develop and upload content and design features as time is of the essence.

Hauraki Services

Protect Our Whakapapa

Protect Our Whakapapa

Tēnei te pō, nau mai te ao me te reo ō-mihi ki a koutou katoa. Ko Tiakina Tō Tātou Whakapapa tēnei e rārangi ana i ngā kaupapa me ngā rauemi kia mārama ai te katoa ki ngā tū āhuatanga o te Mate Korona nei. He mea whakamataara, he mea āwhina hoki kia ora ai tātau katoa.

This is an unsettling time. It’s new for all of us and it changes every day. So as whānau Māori, we’ve made this website to bring together simple, clear, trustworthy information and help about the COVID-19 pandemic.


New Paerangi Website Launched

New Paerangi Website Launched



Hack the Crisis New Zealand

Challenge to design, test and bring to life innovative ideas for life in New Zealand beyond COVID-19

COVID 19 information

Key messaging for Tangihanga

  • These are unprecedented times in Aotearoa. The COVID-19 Alert Level 4 lockdown means new processes around tangihanga.
  • Te Rōpū Whakakaupapa Urutā (The National Māori Pandemic Group) advises of no formal gatherings, including tangihanga. This includes hui held at private homes, marae, funeral homes, churches or any other venue.
  • Whānau and iwi are adapting tikanga to keep our people safe.
  • Your funeral director gives guidance on how to prepare with COVID-19 related rules in place.
  • Kāhore he wā i pēnei te āhua i Aotearoa. Me te mea nei nā te Rāhui Pae Tuawhā a te COVID-19 ka hua ake he tikanga hou e pā ana ki te tangihanga.
  • Nā te Rōpū Whakakaupapa Urutā te tohe e kore e āhei kia tū he huihuinga ake, tae atu ki te tangihanga. E whaipānga ana tēnei ki te hui kāinga ake, marae, whare tūpāpaku, whare karakia, ki ētahi atu wāhi rānei.
  • Kua whakarite tikanga ngā whānau me te iwi e haumaru ai tātou katoa.
  • Kua takoto i tō kaitiaki tūpāpaku ētahi kaupapa me pēhea te whakatika atu ki ngā ture kua whakaritea nei mō te COVID-19.
What to do when a loved one dies Me aha ina hemo tētahi e aronuitia ana
  • Appoint your main contact person to liaise between the funeral director and the whānau.
  • Your Local Police Station can appoint a Māori Liaison Officer to help guide you at this challenging time.
  • A registered funeral director must be engaged to conduct the uplifting, transportation and burial/cremation procedures.
  • Most importantly, your funeral director needs a list of people within your immediate isolation bubble.
  • Whakaritea ko wai motuhake te kaitakawaenga i waenga i te kaitiaki tūpāpaku me te whānau.
  • Ka taea e te Tari Pirihimana o tō rohe te tohu he Takawaenga Māori hei arataki i a koutou i tēnei wā o te taimahatanga.
  • Me whakarite rawa he kaitiaki tūpāpaku rēhita hei whakahaere i te hikitanga, te kawenga me ngā tikanga nehu/tahunga rānei.
  • Ko te kaupapa nui rawa, me whiwhi rārangi ingoa te kaitiaki tūpāpaku o te hunga kei roto i tōu ake mirumiru rāhui.
Uplifting the tūpāpaku Te hiki i te tūpāpaku
  • The funeral director collects the tūpāpaku. They may be wearing protective clothing, including gloves and masks.
  • The funeral director works with your appointed contact person to organise the funeral arrangements – while maintaining physical distancing conditions (2m).
  • Karakia and poroporoaki may be conducted at; the time of death; the funeral home; the urupā.
  • Your funeral director can assist with this. You may want to arrange for whānau to join using technology (FaceTime, Skype, Zoom etc.).
  • Ka riro mā te kaitiaki tūpāpaku e tiki atu te tūpāpaku. Tērā rātou te mau kākahu tauārai, pērā i ngā karapu me te ārai kanohi.
  • Ka mahi tahi te kaitiaki tūpāpaku me te tangata kua tohia e koutou hei takawaenga ki te whakarite i ngā whakahaere mō te uhunga – me te mau ki ngā tikanga tū wātea ā-tinana (2m) i ngā wā katoa.
  • Ka āhei te karakia me te poroporoaki; i te wā e mate ai; i te whare tūpāpaku; i te urupā.
  • Ka āhei tō āwhinatia e te kaitiaki tūpāpaku me tēnei. Ka hiahia pea koe kia hono ā-hangarau mai te whānau (ā-FaceTime, Skype, Zoom rānei).
If your loved one dies from causes NOT related to COVID-19 Ina hemo tētahi i aronuitia i tētahi mate i tua atu i te COVID-19
  • Once the tūpāpaku is in the care of a registered funeral director up to two whānau members can dress the tūpāpaku. To protect everyone, restrictions on the degree of contact with your loved one will apply.
  • Only whānau members from within the same isolation bubble can go to the funeral home and the urupā/cemetery.
  • Tūpāpaku cannot be transported outside the region during Level 4 lockdown.
  • There may be an option to have your loved one placed in refrigerated storage until restrictions around travel are lifted. Your funeral director can advise on this.
  • Ka riro mai ana te tūpāpaku i te kaitiaki tūpāpaku ka āhei kia tokorua mai i te whānau ki te kākahu i te tūpāpaku. Hei tiaki i te katoa, tērā ētahi tauherenga kua whakaritea mō te āhua o to whakapā atu ki tāu e manawapā ana.
  • Ko ngā mema anake o te whānau nō roto ake i taua mirumiru rāhui e āhei ana ki te haere ki te whare tūpāpaku me te te urupā.
  • Kāhore te tūpāpaku mō te kawea ki waho i te rohe i te wā o te Rāhui Pae Tuawhā.
  • Tērā tō āhei ki te tono kia tiakina tā koutou e aronui ana ki tētahi wāhi tio kia hīkina noa rā anō ngā aukati kawenga. Ka taea koe te āwhina e tō kaitiaki tūpāpaku.
If your loved one dies from COVID-19 causes while in hospital care Ina hemo tētahi e aronuitia ana i te COVID-19 i te hōhipere
  • The hospital may allow you to view your loved one from a distance or via technology.
  • You CANNOT touch the tūpāpaku due to risk of Covid-19 spread.
  • For information on what to do next refer to What to do when a loved one dies above.
  • Tērā pea koe te tukua e te hōhipere kia āta kite i tāu e aronui ana i āhua tawhiti mai, mā tikanga hangarau rānei.
  • E kore koe e pāpā ki te tūpāpaku kei tūpono te hora noa a COVID-19.
  • Mō ētahi atu kōrero hei whāinga māu ā muri i tēnei, tirohia ngā tohutohu i runga atu nei Me aha ina hemo tētahi e aronuitia ana.
If your loved one dies from COVID-19 causes while at home Ina hemo tētahi e aronuitia ana i te COVID-19 i te kāinga
  • Whānau are strongly advised against touching, washing or dressing their loved one as physical contact poses a high risk of spreading the virus.
  • Only those in the isolation bubble of the tūpāpaku to be at the house.
  • For more information refer to What to do when a loved one dies above.
  • Ko te tohe nui kia kaua rawa te whānau e pāpā, e horoi, e kākahu rānei i te aronga nui o te whakaaro nā te mea ka tūpono tonu te horahia o te mate urutā nei.
  • Ko rātou i roto tonu i te mirumiru rāhui o te tūpāpaku e āhei ana ki te whare.
  • Mō ētahi atu kōrero tirohia ngā tohutohu i runga atu Me aha ina hemo tētahi e aronuitia ana.
If a loved one dies from COVID-19 causes while overseas Ina hemo tētahi nā te COVID-19 i a ia kei tāwāhi
  • Cremation is almost certain to be the only option for those who die while overseas.
  • Their ashes may be repatriated once border controls are back to normal.
  • Contact your Local Police Station to speak to a Māori Liaison Officer. They can guide you through the process of bringing your loved one’s remains home.
  • Ko te tahunga tonu o rātou i hemo, te mutunga mō rātou ka mate i a rātou i tāwāhi kē.
  • Ka whakahokia mai ō rātou pungarehu ka hoki ana te aukatinga ā-rohe ki ōna āhua o mua.
  • Whakapā atu ki te Takawaenga Māori kei te Tari Prihimana i tōu ake rohe. Māna koe e arataki e taea ai te whakahoki mai ngā mahuetanga iho o tō manawanuitanga ki te kāinga.
Kawe mate – Safe tikanga-based processes for mourning Kawe mate – He tikanga haumaru mō te tangihanga
  • Tikanga Māori provides for those unable to attend tangihanga in person. Kawe mate is one way and hura kōhatu another.
  • Both of these can be arranged when Alert Level 4 ends – allowing a safe tikanga-driven mourning process to occur.
  • He tikanga ake ā te Māori mō te hunga kāhore e tae ā-tinana ki te tangihanga. Ko te kawe mate tētahi, ko te hura kōhatu tētahi atu.
  • Ka taea te whakarite ēnei mea e rua ka hīkina kau ana te Rāhui Pae Tuawhā – e āhei ai te whakahaere tikanga tangihanga haumaru.

TKAT ZOOM HUI (Google Drive video)

COVID 19 information

Update – 14.04.202 #2

Daily COVID-19 update from the New Zealand Government

14 April 2020

Stay at home. Break the Chain. Save Lives.

Latest news

1.    The total number of cases is 1366, with 17 new or probable cases confirmed within the last 24 hours. 628 people have recovered. For the latest numbers visit the Ministry of Health website.
2.    Director-General of Health Dr Ashley Bloomfield has announced four additional deaths linked to COVID-19. This brings the total number of deaths to nine. Our thoughts are with the friends, family and whānau of those that have died.
3.    Three of the deaths were linked to Christchurch’s Rosewood Rest Home & Hospital. The three men in their 80s and 90s had been transferred to Burwood Hospital. They all had underlying health conditions. A Wellington man in his 70s has also died. He was in intensive care at Wellington Regional Hospital since March 22.
4.    The Ministry of Health has commissioned a review into aged care facilities where there have been cases of COVID-19. They will also be looking at similar facilities where there have not been any cases. The learnings from the review will inform what the facilities are doing and how they can be supported.
5.    The Treasury has released a range of scenarios for the economy, based on assumptions of different amounts of time under the Alert Levels. Read more on the Beehive website.
6.    A student support package has been announced by the Prime Minister. The package will assist students to continue their studies. Find out more on the Beehive website.
7.    Term Two begins tomorrow. All schools, early childhood education (ECE) centres and tertiary institutions will stay physically closed. They will work with students and whānau to provide distance learning as much as possible in the circumstances. The Ministry of Education has more information.


Web updates

Today, we’ve updated these pages on the website:

Weddings and civil unions – new content
If you arrived before 10 April – onward travel after 14 days – new content


Answers to common questions

Q. What is the role of parents in education during the lockdown?

A. No-one expects parents to become their children’s full-time teacher. Parents, whānau and caregivers are role models who can help children and young people with activities at home, establishing a routine, staying connected to whānau and friends and, where possible, continue their learning.

Q. What is being done to help schools and whānau with distance learning

A. More than half of schools say they are set up for distance learning online. The Ministry of Education and schools are doing what they can to provide new connections and resources for those who are not so well prepared for online distance learning. These include:

·       connecting homes to the internet

·       providing devices for learning

·       online materials for teachers and parents to access

·       hard-packs of learning materials

·       broadcasting lessons on TV

·       providing additional professional learning and development to schools and kura whose staff want extra help to deliver distance learning.

Further information can be found on the Ministry of Education website.

Q. I’m travelling home to New Zealand. Can I be exempted from managed isolation?

A. A small number of people will be eligible for exemption from managed isolation, such as medical transfers and those with serious medical conditions that cannot be managed in the accommodation provided.

You must apply for an exemption before booking your travel. If you do not hold an exemption before you fly, you will be placed in managed isolation.

More information about limited exemptions from managed isolation.

For more FAQs, visit our website.



·       Call Healthline if you suspect you have COVID-19 symptoms: 0800 358 5453

·       For any other COVID-19 related queries, contact the government helpline:0800 779 997

·       Need to talk? Call or text 1737 

·       Visit for practical mental health and wellbeing advice

·       Essential business enquiries or 0800 22 66 57

·       Report breaches of self-isolation

Stay up to date on all the latest information on our website, Facebook,WhatsApp and Instagram.

Tāmaki Makaurau Services

Service providers available for Whanau in Tāmaki Makaurau

  1. Auckland City Mission Foodbank – If you need a food parcel call ACM 09 303 9266 and speak to the Crisis Care team. You will then be given a time to collect from ACM distribution centre at 15 Auburn Street, off Boston road in Grafton. Everyone must take ID with them.
  2. Salvation army food parcels – Contact the Mt Wellington Salvation Army Community Ministry 09 379 7615 – or their local Salvation Army Community Ministry (ring 0800 53 00 00 to find your local ministry). You will be given a time to collect your food parcel.
  3. Presbyterian Support Northern – Call 09 309 2054 to arrange a pick up at 8 Madeira Lane, Grafton. Strictly no walk-ins and collections are strictly between 11-12am Mon-Fri.
  4. St Vincent De Paul in Newton Branch – Call 09 815 6122 or email – and they can deliver a food parcel.
  5. Nga Whare Waatea Marae – Open Mon-Fri, 10am-2pm. Head to the Marae at 31 Calthorp Close, Mangere with ID. Wait in car and staff will get to each person one at a time, asking relevant questions as needed.
  6. Papakura Marae Foodbank – Open Mon-Fri 10am-2.30pm, 09 297 2036. Please phone to request a food parcel, someone will ring you back to do a phone interview, then food will be delivered. Only deliveries to Papakura and Manurewa areas currently.
  7. Orakei Foodbank – Call 521 5712 and leave message on voicemail with details of how many in family etc. Parcels are only delivered on Tuesdays and Fridays to Orakei, Kohi and Mission Bay.
  8. St Marks Church in Pakuranga are still open but only focusing on those in Pakuranga . You can contact them directly via their contact page on their website or emailing
  9. Hills Church on Hillsborough Road can be emailed at Please provide details on your needs and they will do their best to provide a food parcel. Hills Church has also offered to go
Tāmaki Makaurau Services

South Auckland marae launches drive-through food bank

Click to view video:

COVID 19 information

Update – 14.04.2020

Tēnā koe,
Please find below the latest updates and key messages related to COVID-19 responses from the government, community and press.
This daily update is prepared by the Pouawhina within Pouwhakarae to keep our team and partners informed. Please forward on to your contacts.
Ngā kōrero hou

  • 19 new cases (15 confirmed 4 probable cases)
  • 546 cases have now recovered (75 increase from yesterday)
  • 1349 total COVID-19 Cases
  • Ministry of Health recognises a need for more prevalent testing in Maori communities and is looking at ways to increase this.
  • The Ministry of Health is looking at centralising services to deliver PPE
  • The government will release information on what level 3 may look for communities this week including business guidelines and frameworks for reopening of any services
  • Grant Robertson will release further information on Wednesday on the budget response for COVID-19
  • The Prime Minister has reaffirmed the commitment to maintain the lockdown for the duration of the four weeks

Whakautu ā-hapori
Prepare Pacific is a recently launched website supported by Counties Manukau Health, Auckland District Health Board, Waitematā District Health Board and Northland District Health Board which aims to create accessible COVID-19 content for Pacific communities – Whilst the website is not directly intended for Māori communities – Many of the resources created by the group are accessible for our people, reducing the jargon around medical/scientific terms and creating easily understood resources for our whanau.

Link below:

Ngā rongo kōrero

Article by Geoffery Rice on COVID-19 and Māori Communities

Launch of Mauri Reo, Mauri Ora channel – Māori Medium Education Channel

Daily Update by Uruta – National Māori Pandemic Group–%7C-Overall-Decline-in-New-&-Active-Cases;-Rate-of-M%C4%81ori-&-Pacific-Increase-is-Lower-than-non-M%C4%81ori/Pacific

Positive Signs in Infection Rates for Māori Communities

Development of a Ngāti Hine COVID-19 Testing Station

Ngā mihi nui,
Jett Sharp & Deane Ngatai-Tua
Pouawhina | Pouwhakarae
Auckland Emergency Management | Auckland Council


Health Point


For information about your health concerns please visit:


Aroha Chat Bot

Rā atu, rā atu kia hoki ora atu ki te kāinga
Everyone home safe every day.
Kia ora,

We hope you and your whānau are well and safe, and adjusting to a new way of living. Our thoughts are with you, and your whānau and important people in your community, as we walk together into this new challenge that lays ahead.

We have just received this information about “Aroha” a chatbot designed to help young people cope with stress at this time. It has been developed by University of Auckland digital youth e-health providers and it provides practical supports and tools while we are physically separated from friends, from school, from sports, activities and communities that would usually support us.

We understand that you are on holiday right now, but we wanted to give you access to it so it can help you and other young people you care about. The developers are also keen to improve it, so it is part of a research project.

Check it out here…

Take care and hope you enjoy Aroha

The Aroha Chatbot Team

COVID 19 information

Health Messages


Click an image below to view Health Messages

COVID 19 information

Tangihanga Policy for COVID 19 – LINK

For Tangihanga Policy for COVID 19 please visit:

COVID 19 information

Wharekawa Marae services

Tēnā rā koutou me ō koutou whānau,

Ka whakatairanga ake tō tātou Matua i te rangi, ka tahi ka rua, ka uhia tō tātou Kīngi Māori me tōna whare Āriki ki te Korowai manaaki. Tangihia rā ō tātou mate huhua, moe mai rā. Mihia te hunga ora e rongo tonu ana i ngā hihi o Tamanui te rā. Tēnei mātou o Wharekawa Marae, Whakatiwai, e tuku mihi ana ki a koutou e kaha nei ki te hāpai oranga i rō ō tātou hāpori Māori puta noa ki Hauraki, ki Tāmaki makaurau hoki. He pānui tēnei hei whakamōhio atu ki a koutou i ngā mahi i mahia, e mahia tonu ana e tō mātou rōpū. E nga rangatira o Ngati Paoa me Ngati Whanaunga, Wharekawa Marae has since inception of Alert 1 COVID19 disseminated information to whanau around the closure of Wharekawa Marae to any grouping, to ensure health and safety and whanau wellbeing.

Wharekawa Marae quickly responded by creating a draft Pandemic Policy to ensure these messages were adhered to immediately and into the future. This is to enlighten our Ngati Paoa, Ngati Whanaunga whanau whanui that Wharekawa Marae has undertaken a marae led approach to COVID19 ensuring our whanau needs from Waimango to Ngatea are taken care of. We quickly identified and assembled whanau leads that reside in these areas to be the conduit between assessing whanau need and agency delivery.

From this initial phase our marae identified the need to support our whānaunga at Makomako marae and immediately engaged. Wharekawa marae are co-ordinating this process and in collaboration with the HDC, TCDC, Te Korowai Hauora and HMTB facilitating;

Flu vaccination mobile clinic at Wharekawa Marae Friday 27thMarch 2020 in conjunction with Te Korowai Hauora services – 47 whānau

Organise water tank refills for whanau with HDC/TCDC

Organise whanau packs and food parcels with Te Korowai Hauora Services and HMTB Supply drinking water to whanau who were in desperate need as the water tank supply is currently in extremely high demand due to the drought

Organise a skip through HDC to service our whanau needs during the change of waste collection timetable over the next 4-6 weeks.

Wharekawa Marae is not open for any bookings over the duration of COVID19 Alert Level 4, and before the reopening of the marae we will endeavour to have a deep cleaning conducted to ensure health and sfatey standards are adhered to.

If anyone feels sick or has anxiety please go directly to MoH website or 0800 855 066

If you are in need of kai or water please contact Michelle Wilson

021 568 708 text

or email:

We will endeavour to supply your needs as soon as possible. Please keep an eye out on whanau you know are in most need at this time.

Marae Komiti Chair – Leo Tahitahi

Marae Secretary – Anahera Sadler

Marae Treasurer – Michelle Wilson

Marae Trustee Chair – Tipa Compain

Mobile: 0211759090