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Floods in Tāmaki Makaurau

Our love is with whānau in Auckland experiencing the loss, fear, and uncertainty brought in by the floods over the past and coming days.

Below is a list of places to find help, and to offer help for those in Tāmaki Makaurau:

Where to find help for urgent needs like a safe place to stay: 

  • For those who need to evacuate and cannot stay with friends or family, head to one of the Civil Defence Centres.
  • If you need urgent help to find a safe place to stay, call 0800 22 22 00.
  • For welfare assistance, you may be eligible for a Civil Defence Payment or other support. Phone the Ministry of Social Development on 0800 400 100.

Where to find support for your mental health:

Where to find accessibility support:

  • Accessable are available for urgent repairs needed for disability equipment. You can call them on a 24/7 phone line at 0508 001 002. They’re also available to assist if you’ve evacuated and need equipment where you are now.
  • Deaf and disabled whānau can contact Whakarongorau Aotearoa (New Zealand Telehealth Services) for support by texting 8988 or calling 0800 111 123.
  • People First NZ have prepared this Easy Read information about the flooding in Auckland.
  • Information in NZSL – including what to do during and after a flood – is available here.

Where to find support for migrant whānau:

Where to find food, clothes, bedding and cleaning supplies:

Where to volunteer your time to support clean ups and people in need:

Where to find some helpful information: